Privacy Policy

SECTION 1 – INFORMATION WE COLLECT

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, email address, and payment details.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser, operating system, and preferences.

You may also provide information by registering on our site, subscribing to our newsletter, responding to a survey, or filling out a form. Depending on the interaction, you may be asked for your name, email address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the information we collect in the following ways:

• To personalize your experience and better respond to your needs
• To improve our website, customer service, and offerings
• To process transactions and deliver purchased products or services
• To administer contests, promotions, surveys, or site features
• To send transactional emails related to your orders
• To send marketing emails or text messages (with your consent) about our store, new products, promotions, or updates

If you opt-in, we may send you emails and/or SMS reminders (including abandoned cart reminders). You may withdraw consent at any time (see Section 3).

SECTION 3 – CONSENT & WITHDRAWAL

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange delivery/returns, you consent to our collecting and using it for that purpose only.

If we request your information for marketing, we will ask directly for your consent or provide you the opportunity to decline.

If you change your mind, you may withdraw your consent for us to contact you, or for continued use/disclosure of your information, at any time by contacting us at support@fleo.com or mailing:

FLEO LLC
23903 Gosling Rd
Spring, TX 77389

SECTION 4 – DISCLOSURE

We may disclose your personal information if required by law, to enforce our policies, or if you violate our Terms of Service.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted third parties who help us operate our website, conduct business, or service you, provided they agree to keep this information confidential.

SECTION 5 – SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell products and services.

Your data is stored through Shopify’s data storage, databases, and the Shopify application, secured behind a firewall.

Payments:
If you choose a direct payment gateway, Shopify stores your credit card data, encrypted through PCI-DSS. Your purchase transaction data is stored only as long as necessary to complete the transaction.

All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover). For more, see Shopify’s Terms of Service or Privacy Policy.

SECTION 6 – THIRD-PARTY SERVICES

In general, third-party providers will only collect, use, and disclose information necessary for the services they provide.

Some providers, such as payment processors, have their own privacy policies. We recommend reviewing them to understand how your information is handled.

If you proceed with a transaction involving a provider in another jurisdiction, your information may be subject to the laws of that jurisdiction (for example, U.S. Patriot Act).

Links: When you click links on our site, they may direct you to third-party websites. We are not responsible for their privacy practices.

SECTION 7 – SECURITY

We implement reasonable precautions and industry best practices to protect your personal information.

If you provide credit card information, it is encrypted using SSL and stored with AES-256 encryption. While no transmission over the Internet is 100% secure, we follow PCI-DSS requirements and additional accepted standards.

After a transaction, your private information (credit cards, financials, etc.) will not be stored longer than 60 days.

SECTION 8 – COOKIES

We use cookies to:

• Remember and process items in your shopping cart
• Understand and save your preferences for future visits
• Track advertisements and analyze site traffic

Examples of cookies:

• _session_id (sessional, allows Shopify to store session info)
• _shopify_visit (persistent 30 minutes, tracks visits)
• cart (persistent 2 weeks, stores cart contents)
• _secure_session_id (sessional, secure login)
• storefront_digest (indefinite, password protection check)

You can choose to turn off cookies via your browser. If you disable cookies, some features may not work, but you can still place orders by contacting customer service.

Abandoned Cart Notices: FLEO uses cookies to collect information about abandoned carts. If a cart is abandoned, and you have opted in, we may send you email or SMS reminders.

SECTION 9 – AGE & CHILDREN

By using this site, you represent that you are at least the age of majority in your state or province.

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from anyone under 13 years of age.

SECTION 10 – CALIFORNIA PRIVACY RIGHTS

We comply with the California Online Privacy Protection Act (CalOPPA) and will not distribute your personal information to outside parties without your consent.

SECTION 11 – TEXT MESSAGING

With your permission, we may send you SMS messages about our store, products, promotions, or updates (including shopping cart reminders).

Your SMS opt-in data will not be shared with third parties, except for service providers necessary to deliver messages.

SECTION 12 – CHANGES TO THIS POLICY

We reserve the right to update this policy at any time. Changes take effect immediately upon posting on the website.

If we make material changes, we will notify you here. If our store is acquired or merged, your information may be transferred to the new owners.

SECTION 13 – CONTACT

For questions about this Privacy Policy, please contact us:

FLEO LLC
23903 Gosling Rd
Spring, TX 77389
support@fleo.com