Home / Returns and Exchanges

Returns

Please use the online submission form (see below) for easy handling of returns.   We will issue store credit / refunds in accordance with the following conditions:   

  • Return requests must be submitted online using the form below within 21 calendar days of order date 
  • Product must be unworn and unwashed with original tags attached
  • All sale items and international orders are final
  • If an item was purchased before it was on sale, the credit/refund issued back is for the current sale price
  • Returns without an authorization number may be issued a return to sender or receive store credit only

    Exchanges

    We are happy to set up exchange orders per availability when your return is received.  Please include a note in your return submission requesting desired exchange.  

    First, let's look up your order details.  Your order number begins with "FLD" and is provided in your confirmation e-mail.  Please fill out the information below to get started:

    Sale event purchases

    • Partial returns from bundle sales or gift card promotions available for store credit at purchased sale price.
    • Exchanges available subject to availability, please include exchange request in notes.